Contact information
Contact Us
We're here to help. Whether you have a question about your order, need help with a return, or just want to learn more about our products, our team is happy to assist.
We respond to all inquiries within 24 to 48 hours. For faster assistance, please include your order number in your message if your query is related to an existing order.
Business Hours
Monday to Friday, 9:00 AM to 5:00 PM AEST. Emails received outside of business hours or on weekends and public holidays will be responded to on the next business day.
Common Enquiries
For questions about shipping and delivery times, please visit our Shipping Policy page. For refund and return requests, please visit our Refund Policy page. For information on how we handle your data, please visit our Privacy Policy page.
Location
Aventra is proudly based in Australia and ships worldwide.
Social Media
You can also reach us and stay up to date with the latest product news, tips, and promotions by following us on our social media channels. Links can be found at the bottom of our website.